Travel Risk Management · Duty of Care Software for TMCs & Corporations
Travel Risk Management Software & Disruption Monitoring
mTrip is a white-label travel risk management platform that helps TMCs and corporations monitor global threats and meet duty of care obligations. It shows which employees on business trips an incident affects, where they are, and how to reach them.
Together, it combines real-time risk alerts, flight disruption monitoring, country intelligence, automated pre-travel advisories, and traveler tracking in a single dashboard, deployed under your organization’s brand and domain. It runs as an optional add-on to the mTrip business travel app.
mTrip’s risk alerts draw on a global monitoring network that tracks security, health, and environmental events alongside flight disruptions.
Trusted by 300+ travel companies across 35+ countries
- Countries
- 35+
- Founded
- 2009
- Travel Brands
- 300+
- Trips Managed/year
- 4M+
- Rated on G2
- 4.9/5
Travel brands powered by mTrip’s integrated platform
- Wings Travel — global travel management company using mTrip’s integrated travel technology platform
- TravelStore — full-service TMC using mTrip’s Itinerary Builder and Mobile App platform
- Schiphol Travel — Netherlands-based travel management company using mTrip’s integrated travel technology platform
- Atlas Travel — corporate travel management company using mTrip’s white-label itinerary and mobile app platform
- Adtrav — specialized TMC using mTrip’s integrated travel technology platform
- TAG — luxury and corporate travel management company using mTrip’s Itinerary Builder and Mobile App
- Fox World Travel — corporate travel management company using mTrip’s integrated mobile and itinerary platform
- ATPI Copastur — Brazil’s leading TMC using mTrip’s white-label travel app and itinerary builder
- Omega World Travel — full-service travel management company using mTrip’s white-label itinerary and mobile app platform
The moment a crisis hits
Crisis Response: Which Travelers Are Affected, Where Are They, and How Do You Reach Them?
When a security incident, natural disaster, or health emergency breaks, travel managers need those three answers immediately. In most programs, the answers live in three places: a GDS queue, a spreadsheet of who is traveling this week, and an inbox of risk provider emails, so reconciling them by hand takes hours the incident does not give you.
mTrip’s travel risk management software answers those questions automatically, in real time, because it pulls itineraries from your GDS and mid-office systems, cross-references them against live global risk intelligence, and puts every affected traveler, their location, and a direct way to reach them on one dashboard.
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RISK PROVIDER EMAILAn alert lands in an inbox, with no link to who is actually traveling
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SPREADSHEET OF TRAVELERSRebuilt by hand from PNRs, out of date as soon as a booking changes
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PHONE TREEConsultants call travelers one by one while the incident unfolds
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WITH mTRIPAffected travelers identified, located, and notified from one dashboard
Travel risk management software at a glance
mTrip’s travel risk management software has 4 modules, covers 206 countries and territories, and reaches travelers by push, email or SMS. The table gathers the key facts for TMCs and corporate travel teams in one place.
| Modules | 4: risk alerts, country intelligence, pre-travel advisories and traveler tracking |
|---|---|
| Coverage | 206 countries and territories, 100,000 monitored sources, 900+ airlines tracked for disruptions |
| Traveler location | From the itinerary (PNR) or, with the traveler’s consent, GPS from the mobile app |
| Who uses it | TMC consultants, corporate risk and travel managers, and business travelers in their branded app |
| Itinerary sources | GDS (Amadeus, Sabre, Travelport) and mid-office or TMC back-office systems |
| Risk intelligence | Multiple providers at once, with Riskline integrated since May 2024 |
| Offer | Optional add-on, priced separately, with both the Trip Agent and the white-label offers |
| What it is not | A medical or security response service: your team or assistance provider responds |
Operational Dashboard
One dashboard for flight disruptions and traveler risk
Live traveler location, country intelligence, and flight disruption monitoring surface in a single shared view, so travel consultants and risk managers see who is affected before travelers start calling.

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Critical alerts
High-priority disruptions and risk events flagged for immediate attention.
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Flight delays and cancellations
Real-time flight event monitoring matched automatically to active business traveler bookings.
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Affected travelers and accounts
Traveler-level and corporate-account-level impact view for every disruption or risk event.
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Pending reviews
Alerts queued and awaiting prioritization or action by your risk management team.
Key modules
Four Modules, One Duty of Care Platform
From global threat monitoring to live traveler location: every capability your team needs to protect travelers before departure, on the road, and during an incident.
Real-time risk alerts, targeted from the live itinerary
Analysts monitor global data 24/7/365 to track new incidents, ongoing emergencies, and travel disruptions. The moment a relevant event is detected, real-time risk alerts go out to affected travelers and managers.
Business rules decide who gets notified, at what risk level, and through which channels, so travelers receive only the alerts relevant to their live itinerary.
- Real-time security, health, and environmental alerts
- Itinerary-based targeting, no manual recipient lists
- Delivery via push notification, email, and SMS
- Configurable rules per account, risk level, and risk type


Country risk profiles for every destination
Before sending employees abroad, travel managers need a complete picture of the destination. mTrip provides detailed country risk profiles for every destination, combining security scoring, health data, and practical information into a single reference.
- Global country risk scoring by category: security, health, and political
- Security and health advisories
- Entry requirements, visa, and documentation guidance
- Emergency contacts and practical traveler information
- Links to related active alerts and upcoming trips
- Content updated daily
Automated pre-travel advisories, generated from the itinerary
Preparation is the first line of duty of care. Automated pre-travel advisories reach each traveler before departure, summarizing destination risk levels, active alerts, emergency contacts, entry requirements, and documentation needs.
Advisories are generated automatically from the traveler’s itinerary, with no manual preparation.
- Automated delivery triggered by the traveler’s itinerary
- Destination risk summary and active alert digest
- Emergency numbers and local assistance contacts
- Entry, visa, and documentation requirements
- Recent incidents and upcoming events

Live traveler location, in the same dashboard
During an incident, response time is everything. mTrip’s real-time traveler tracking dashboard gives an instant view of all active business travelers: their location, which alerts affect them, and how to reach them, without switching between systems.
Itinerary data syncs automatically from GDS and mid-office integrations. Managers filter by agency, country, or individual, then message them directly from the dashboard.
- Real-time view of all active business travelers
- GPS tracking via the mobile app (traveler opt-in) or PNR itinerary data
- Filter by account, country, destination, or traveler
- Message travelers directly from the dashboard
- Track bookings made outside the main booking engine
- Export to Excel for incident reporting
Who it’s for
One Platform, Two Experiences
mTrip’s travel risk management platform serves two distinct user groups at the same time, each with a tailored interface and purpose-built tools.
Business Travelers
Employees on the road receive everything they need to stay safe and informed, directly in their branded mobile app, alongside their trip itinerary. No separate login, no extra app to install.
- Personalized risk alerts. Only the alerts relevant to their live itinerary, in their own language.
- Pre-travel advisories. Delivered automatically before departure: destination risk level, entry requirements, emergency contacts, and active alerts.
- Integrated with their itinerary app. Risk information surfaces inside the same white-label mobile app that holds their flights, hotels, and travel documents.
Travel Consultants & Risk Managers
Travel consultants, risk managers, and travel managers get a full back-office command center, with real-time visibility over every active traveler and the tools to act the moment something goes wrong.
- Real-time traveler tracking dashboard. Locate all active business travelers by account, country, or destination, via GPS app data or PNR itinerary.
- Alert rules engine. Configure which alerts go to which travelers, at which risk threshold, through which channels. Rules can vary per corporate account.
- Country intelligence and risk profiles. Full access to country risk scoring, security and health advisories, and entry requirements for every destination.
- Excel export. Export tracking results to share with your team or your corporate client after an incident.
For corporate security and travel teams
Travel Security Risk Assessment for Corporate Security Teams
Corporate security teams have to assess each trip before it starts, see who is exposed while it runs, and report on the response once it ends. mTrip’s travel risk management system covers all three stages from the itinerary data your TMC already holds, so nobody rebuilds a traveler list by hand. Through a TMC that uses mTrip, a corporate risk manager can have a login limited to that company’s own travelers.
Before the trip: assess the destination
Check the country risk profile for each destination before the trip is approved. Each traveler then receives an automated pre-travel advisory before departure, built from their own itinerary.
During the trip: see who is exposed
Every new incident is matched against live itineraries, so your security team sees which travelers and corporate accounts it affects and reaches them from the same dashboard.
After the trip: report on the response
Export the tracking results to Excel to share with your team or your corporate client, so the review of an incident starts from the data your team used during it.
How it works
How Travel Risk Management Software Powers Duty of Care
The platform connects to your GDS and mid-office systems to pull traveler itineraries without manual input. It continuously cross-references live global risk intelligence and flight status against those itineraries, so every affected traveler can be identified, assessed, and contacted from a single dashboard.
Because the same itinerary data already powers the traveler’s branded app, risk alerts and pre-travel advisories arrive next to their flights and hotels, and travel managers keep full oversight in the back office.
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1 · CONNECTItineraries sync from your GDS and mid-office, with no manual input
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2 · MONITORAnalysts and monitored global sources feed live risk intelligence and flight status
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3 · MATCHEach event is cross-referenced against live itineraries to identify affected travelers and corporate accounts
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4 · ACT & DOCUMENTNotify affected travelers from the dashboard and export the results to Excel
Global coverage
Global Travel Risk Intelligence, Matched to Every Itinerary
Worldwide travel risk management only works when the intelligence reaches the right person. mTrip’s travel risk intelligence software checks every incident against your live booking data, so an event in one city alerts the travelers who are actually there, not your whole traveler list. The risk intelligence covers 206 countries and territories and draws on 100,000 monitored sources, and flight monitoring tracks 900+ airlines.
Travel monitoring runs across every corporate account and market you serve, so a single incident reaches the affected travelers in every client portfolio at once.
Platform overview
Platform Capabilities for TMC and Corporate Risk Teams
Unforeseen events happen on business trips, so employee safety should never be left to chance, whether the threat is a natural disaster, a security incident, or a health emergency abroad.
Easy and Fast Implementation
Integrates with your GDS and third-party mid-office tools. Activation per corporate account with custom branding and domain.
Deep Configuration
Set rules for distributing risk alerts by risk level, recipient type (travelers, risk managers, travel managers), and channel (email, SMS, push). Rules can vary per account.
Detailed Reporting & Traveler Tracking
Real-time traveler location via the mobile app or PNR, with messaging tools in the dashboard and Excel export for your own reports.
Multiple Providers
Combine multiple risk intelligence providers within the same platform, so you can assign different providers to different corporate clients, keeping operational flexibility without giving up centralized oversight.
Mobile App Integration
Natively integrated with the mTrip white-label business travel app. Travelers receive risk alerts and pre-travel advisories in the same branded app as their digital itinerary.
Software, not an assistance service
What mTrip’s risk management platform does, and what it leaves to your providers
mTrip is the intelligence and communication layer of your duty of care program. It works alongside the risk intelligence and assistance providers you already contract, rather than replacing them. Evaluating platforms? Start with our duty of care software checklist for TMCs.
The infrastructure to see, decide, and reach
- Real-time risk and flight disruption alerts matched to live itineraries
- Traveler location visibility via PNR data or opt-in GPS
- Country intelligence and pre-travel advisories for every destination
- Direct traveler communication from one dashboard
- All of it under your brand and domain, per corporate account
A medical or security response service
- mTrip does not dispatch security teams, evacuations, or medical assistance
- Your team or contracted assistance provider handles the response; mTrip gives them the who, where, and how to reach
- Existing risk intelligence and assistance contracts stay in place
- GPS tracking is opt-in only; travelers always keep control of their own consent
| Function | mTrip Platform | Your Team / Assistance Provider |
|---|---|---|
| Risk & flight disruption alerts, traveler location, pre-travel advisories | Yes | N/A |
| Medical or security response, evacuation, on-the-ground assistance | No – software layer only | Yes |
Integrates with
Connected to the GDS and mid-office systems you already run
Traveler itineraries flow in automatically from your booking and mid-office stack, so the risk dashboard is always working from live data, not a manually maintained list.
GDS Systems
- Amadeus
- Sabre
- Travelport
Mid-Office & TMC Back-Office Platforms
- Cornerstone
- TravelPerk
- BCD Travel
- CWT
- Airgateway
- And more
Risk Intelligence
Riskline announced its risk intelligence integration with mTrip in May 2024. Read Riskline’s partnership announcement or ITIJ’s coverage of the announcement.
- Multiple concurrent providers supported
See how mTrip manages travel data across GDS, mid-office, and back-office systems →
Questions TMCs and travel managers ask
Common questions about mTrip travel risk management software
General & Positioning
What is travel risk management software?
Travel risk management software is a platform that helps TMCs, corporations, and travel managers monitor global threats and flight disruptions, locate business travelers in real time, alert the ones affected, and reach them during an incident. mTrip’s version is white-label and pulls itineraries automatically from GDS and mid-office systems.
What makes mTrip risk management software stand out in the travel risk industry?
mTrip’s travel risk management platform is white-label: it deploys under your organization’s brand and domain, not mTrip’s. It integrates directly with GDS and mid-office tools to pull traveler itineraries automatically, eliminating manual data entry. For TMCs using business travel management software across multiple corporate clients, per-client provider configuration makes it scalable at any portfolio size.
Does mTrip provide medical or security response services?
No. mTrip is a software platform, not an assistance or response service. It provides the intelligence and communication infrastructure (risk alerts, traveler location visibility, pre-travel advisories) that lets your team or your contracted assistance provider respond effectively. The platform integrates with the third-party risk intelligence providers you already use, centralizing information without replacing existing response relationships.
What are the top travel risk management software vendors?
Travel risk management vendors fall into three groups. Risk intelligence providers, such as Riskline, supply data on incidents and destinations. Assistance companies, such as International SOS, deliver medical and security response on the ground. Software platforms, such as mTrip, connect that intelligence to live itineraries, locate the travelers affected, and reach them under the TMC’s or corporation’s own brand. Most programs combine one of each, and mTrip is built to work alongside the other two.
Alerts, Data & Coverage
How fast and reliable is mTrip’s alert system?
Risk alerts are distributed in real time via push notification, email, and SMS the moment an event is detected. The platform continuously monitors global intelligence feeds and applies configured business rules to determine which travelers receive which alerts, based on their live itinerary and destination.
Does the dashboard also cover flight disruptions, not just risk alerts?
Yes. Alongside country risk intelligence and personalized alerts, the same operational dashboard surfaces flight delays, cancellations, and schedule changes matched automatically to active business traveler bookings, across 900+ tracked airlines. Travel consultants and risk managers see the full picture, flight status and destination risk, from one screen.
What kind of data and insights does mTrip’s risk management software provide?
The platform provides country risk profiles with global scoring by category (security, health, political), real-time risk alerts, security and health advisories, and entry and documentation requirements. Data is updated daily.
How global is mTrip’s risk intelligence coverage?
mTrip’s risk intelligence covers 206 countries and territories. Information is available in multiple languages. It serves independent TMCs as well as large global travel management companies.
How do corporate security teams assess travel security risk with mTrip?
Security teams start with the country risk profile for each destination. Once a trip is booked, mTrip checks every new incident against the traveler’s live itinerary and flags the travelers and corporate accounts affected in the dashboard. The team can then contact those travelers directly and export the tracking results to Excel for the incident report.
Traveler Tracking & Duty of Care
How does traveler tracking fit into mTrip’s risk management platform?
Traveler tracking is one of the platform’s four modules: it feeds live traveler location, from GPS via the mobile app or from itinerary data pulled automatically via GDS and mid-office integrations, into the same manager dashboard used for risk alerts and country intelligence. See mTrip’s dedicated traveler tracking page for the full breakdown, including filtering and dashboard messaging.
How can a company track employees while they travel?
A company tracks employees on business trips by combining two sources on one map: the itinerary from their bookings and, if the employee opts in, GPS from the mobile app. mTrip shows a risk or travel manager which employees an incident affects, where they are, and how to message them by push, email or SMS. Through a TMC that uses mTrip, a corporate risk manager can have a login limited to that company’s own travelers. The traveler tracking page covers it in full.
What is duty of care in business travel?
Duty of care in business travel is an employer’s responsibility to protect employees who travel for work: prepare them before departure, know where they are, and help them when something goes wrong. mTrip supports it with pre-travel advisories, risk alerts matched to itineraries, traveler tracking and direct messaging. mTrip is the software layer, so your team or your assistance provider handles the response. The duty of care software checklist lists what to ask any vendor.
Can employees choose whether to share their location?
Yes. GPS sharing through the mobile app is opt-in, and employees who share nothing still appear from their booking, at their expected location. Rules on employee location data differ by country, so agree your policy with your legal and HR teams before you roll it out.
How does mTrip support duty of care obligations?
mTrip supports an employer’s duty of care through its four modules: automated pre-travel advisories before departure, real-time risk alerts on the road, traveler tracking from PNR data or opt-in GPS, and country intelligence. Travel consultants and risk managers also get a configurable alert rules engine and Excel export of tracking results.
How does travel risk management software protect employees?
Travel risk management software protects employees at three points: before departure, during the trip and during an incident. Before departure, each traveler gets a pre-travel advisory covering destination risk, entry requirements, and emergency contacts. During the trip, they receive real-time alerts only for incidents that affect their itinerary. If something happens, the travel or security team already knows where they are and can reach them straight from the dashboard instead of working through a phone tree.
Can mTrip’s risk management integrate with mobile applications?
Yes. mTrip’s risk management module integrates natively with the mTrip white-label business travel mobile app. Travelers receive risk alerts and pre-travel advisories directly in the branded app alongside their digital itinerary, while travel managers retain full oversight in the back-office risk dashboard.
Providers, Pricing & Fit
Can we use mTrip alongside our existing risk providers?
Yes. mTrip supports multiple concurrent risk intelligence providers. You can configure which provider is associated with which corporate client, giving full flexibility to honor existing contracts or diversify intelligence sources, while centralizing the traveler-facing and manager-facing experience in a single branded interface.
Is mTrip cost-effective for smaller TMCs?
Yes. mTrip’s white-label risk management platform scales to smaller TMCs, giving them the same enterprise-grade risk intelligence and traveler tracking as global operators, configured and priced for their specific client base and portfolio. Risk management is an add-on module to the mTrip platform, priced separately from the base business travel app. Contact our team to discuss scope and pricing for your program.
How does mTrip enhance travel risk management for organizations?
mTrip enhances travel risk management by combining automated itinerary data ingestion (via GDS and mid-office integrations), real-time risk intelligence, targeted traveler alerting, and a manager dashboard in one white-label platform. This eliminates manual tracking, reduces response time during incidents, and gives your team Excel exports for its own duty of care reporting.
Explore the Platform
Related mTrip Solutions for Business Travel
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Risk alerts, flight disruptions, and traveler tracking in one place. Not a spreadsheet.
