Tour Operator Software

Tour Operator Software Built Around Your Operation

mTrip is white-label tour operator software that imports your bookings, builds FIT and group programs and delivers them under your brand. Custom development when you need it.

mTrip tour operator software: supplier bookings flow into the itinerary builder, then out to a branded mobile app and PDF

Trusted by 300+ travel companies across 35+ countries

  • Globus logo
  • Abercrombie & Kent logo
  • Collette logo
  • ACIS Educational Tours logo
  • Exo Travel logo
  • XL Travel logo
  • AAA logo
  • Kontiki logo
  • Enchanting Travels logo
Countries
35+
Founded
2009
Travel Brands
300+
Trips Managed/year
4M+
Rated on G2
4.9/5

Travel brands powered by mTrip’s integrated platform

  • Globus, world-leading tour operator using mTrip’s Itinerary Builder and Mobile App platform
  • Abercrombie & Kent, luxury travel company using mTrip’s tailor-made itinerary and mobile app platform
  • Collette, North America’s oldest guided tour operator using mTrip’s Itinerary Builder and Mobile App
  • ACIS, premier educational travel operator for student groups using mTrip’s integrated travel technology platform
  • Exo Travel, specialist Asia tour operator using mTrip’s Itinerary Builder and Mobile App
  • XL Travel, leading travel agency group using mTrip’s integrated mobile and itinerary platform
  • AAA, one of the largest leisure travel agencies in North America using mTrip’s white-label travel app and itinerary builder
  • Kontiki, Swiss tour operator using mTrip’s integrated itinerary and mobile app modules
  • Enchanting Travels, luxury custom travel company using mTrip’s tailor-made itinerary and mobile app platform

One tour operator platform, every piece of the trip

mTrip’s tour operator platform has seven building blocks: an itinerary builder, a branded app under your own developer accounts, travel documents, tour leader tools and group chat, real-time updates, delivery to agency partners and DMCs, and custom development by the mTrip team.

Itinerary builder of mTrip tour operator software: supplier confirmations imported by AI into a day-by-day Italy itinerary, reused as a tour template for FIT travelers and group departures

Itinerary builder

FIT programs and group departures, built from templates and your confirmed bookings. Your production team keeps days, hotels, transfers and activities in one workspace, and the web itinerary, PDF and app are produced from that same data.

Branded tour operator mobile app built on mTrip tour operator software

Branded app

Your own app on the App Store and Google Play, under your developer accounts.

Branded travel documents (eDocs) generated by mTrip tour operator software

Travel documents

Vouchers, tickets and PDFs generated once, kept in sync with the itinerary. Operators use them instead of document packs assembled by hand, and the same files reach travelers and agency partners.

Tour leader tools and group chat

Group location, messaging and a chat for every departure.

Real-time updates

Flight changes and schedule updates pushed to every traveler.

Partner delivery

Agency partners and DMCs, each under their own brand.

Custom development

Built by the mTrip in-house team when your operation needs it.

For a group departure, the workflow runs like this. The confirmed bookings arrive from your mid-office system or through the AI Import Wizard, and the departure is built from the program’s template in the itinerary builder. Vouchers and tickets are attached and branded, and travelers receive the app and the PDF. The tour leader runs the departure from that same app, and any change goes out to every participant as a push notification.

Built around how you operate

Software for tour operators should fit the operator, not the other way round. mTrip plugs into the systems and partners you already work with, and when your operation needs something specific, the mTrip team builds it.

Your workflow

Bookings, pricing and contracts stay in your reservation or mid-office system. mTrip takes the confirmed booking from there, so nothing is typed twice, and FIT programs and group departures follow one production process instead of two.

Your partners

Suppliers send confirmations that land in one workspace. DMCs and inbound partners share content and documents there. Agency partners receive the itinerary under their own brand, and tour leaders run the departure from the same app travelers use.

Your specifics

Configure which features and content each program and each partner sees. When the configuration does not cover a need, mTrip’s in-house developers build it as custom development, scoped and priced per project, so the platform fits your operation rather than the other way round.

What is mTrip’s tour operator software?

mTrip is white-label tour operator software that turns your confirmed bookings into branded itineraries and delivers them to travelers and agency partners. More than 300 clients use it in 35+ countries. The web-based tour operator platform works in four steps: your systems and partners feed the bookings in, your team builds FIT programs and group departures from templates, the itinerary goes out through your branded app, web portal and PDF in any of 9 languages, and travelers and tour leaders stay informed on the road. Agency partners receive the same itinerary under their own brand.

  1. Integrate and collaborate

    Every confirmation in one workspace.

    Confirmed bookings come in from your GDS and mid-office systems, or through the AI Import Wizard. Suppliers, DMCs and partners add their content and documents in the same workspace.

  2. Build

    A day-by-day program from a template.

    Your team builds the program for FIT travelers and group departures in the itinerary builder, reusing templates from one departure to the next. Hotels, transfers, activities and guides sit on the right day.

  3. Deliver

    One itinerary on app, web and PDF.

    The same itinerary goes out through your branded mobile app, web portal and PDF. It reaches travelers directly, or agency partners under their own brand, and a change made once reaches all three.

  4. Communicate

    Every change on every phone.

    After departure, schedule and flight changes reach every traveler as push notifications, each group has its own chat, and tour leaders see locations and message the group from the same app.

Travel documents in mTrip tour operator software: flight tickets, hotel vouchers and booking confirmations collected in one place and delivered as a branded PDF, web itinerary and mobile app

Deliver through agency partners and directly to travelers

mTrip delivers one itinerary to travelers and agency partners through three channels, the branded app, the web itinerary and the PDF, all generated from the same data. Each agency partner receives the itinerary and documents under its own brand, while booking and pricing stay in your reservation system.

  • Supplier vouchers and tickets branded automatically in one workspace
  • The same itinerary distributed to agency partners (B2B) and directly to travelers (B2C)
  • Real-time flight updates and schedule changes pushed to the traveler’s app
  • Branded app and web updates, with PDF generation from the same itinerary

Explore document delivery →

Tour operator software that connects to the systems you already use

mTrip’s tour operator software connects directly to the three major GDS platforms, to 9 mid-office and back-office systems and to the communication tools your team already uses, with no re-keying and no manual exports. Every connection runs over encrypted channels, and traveler data is handled under GDPR-compliant policies described in the mTrip Trust Center.

GDS Systems

mTrip connects natively to the GDS platforms tour operators already book through:

Amadeus GDS integration
Sabre GDS integration
Travelport GDS integration

Mid-Office & Back-Office

Native integrations with 9 mid-office and back-office platforms:

  • Tourplan
  • Moonstride
  • Viaxoft
  • Ezus
  • Juniper
  • Open Destination
  • Facilitatrip
  • Cornerstone
  • TravelWorks

Automation & Communication

Automation and communication tools that plug straight into your workflow:

  • Zapier
  • Zendesk
  • Missive
  • Genesys
  • AI Import (text, Word, Excel, PDF)

Tour operator software for FIT, group, inbound and small operators

The same platform serves a small tailor-made specialist and a large inbound operator. You activate only the modules you need.

FIT and tailor-made specialists

For FIT and tailor-made specialists, mTrip imports booking data from your GDS or from supplier confirmations, builds each custom itinerary faster and delivers a polished branded experience under your name.

Group tour operators

For group tour operators, mTrip manages departures and multi-day tours with varied suppliers in one workspace. Any change is reflected immediately on web and mobile, for every participant, and Tour Leader tools cover the on-the-ground management.

Also built for

Packaged holiday operators

Reuse consistent itinerary content across programs and deliver it through agency partners or directly to travelers, with the presentation tailored to each audience.

Small tour operators

Start with Trip Agent the same day you subscribe, and move to a fully white-label app when you want your own app-store listing. mTrip works for tour operators of any size.

Multi-day tour operators

Build day-by-day programs with hotels, transfers, activities and guides from different suppliers; travelers keep the full program offline, and the tour leader manages the group from the same app, in any of 9 languages.

Inbound tour operators

Import the bookings your overseas partners send, assemble the in-country program and deliver it under your brand or under each partner’s brand, in any of 9 languages including English, Spanish, French, German and Japanese. Working as a DMC? The same platform covers you too.

Supplier document management

Collect vouchers, tickets and confirmations from every supplier in one workspace, organized into the itinerary by the AI Import Wizard so nobody re-types them.

Branded app of mTrip tour operator software on a phone, with the itinerary, documents and AI import of supplier bookings

What travelers and tour leaders get in your branded app

mTrip’s branded tour operator app gives travelers an offline itinerary in 9 languages, real-time flight updates, a group chat per departure and destination content, and gives tour leaders live group locations and messaging, in one app under your name.

  • Offline itinerary

    The full program, maps and documents without a connection, in any of 9 languages.

  • Real-time flight updates

    Flight and schedule changes pushed to every traveler’s phone.

  • Group chat for every departure

    Travelers message each other and find the tour leader. See how group chat works.

  • Tour leader tools

    Group locations in real time, messages to one or all, logistics in the same app. Tour leaders use them on escorted departures to share schedule updates and manage on-the-ground logistics, with no second app to install.

  • Travel documents in the app

    Vouchers and tickets next to the itinerary, synced with web and PDF. Travelers open them offline at check-in or boarding, and a change made once by the operator reaches every copy.

  • Destination content and maps

    Practical information for each stop, under your brand. Travelers find maps, practical details and destination content for each stop inside the app, offline, under the operator’s name.

See the branded tour operator app →

Why operators choose mTrip’s tour operator software

mTrip has been built for the travel industry since 2009. It manages 4M+ trips a year across 300+ clients, and it solves the production and delivery problems that generic software and single-function tools leave open.

Fits the way you already operate

The booking you confirmed is the booking that becomes the itinerary, with no double entry and no parallel process for groups. Your team keeps its reservation system and gains a production layer on top, in the itinerary builder.

Works with every partner in your chain

You decide what each partner sees. Each agency partner can receive a white-label version of the itinerary with its own branding, in any of 9 languages; you keep one source of truth for content, documents and trip structure, and a change made once reaches every channel. DMCs run on the same platform.

Gives tour leaders and travelers real-time tools

Fewer calls and emails on the road: locations, messages, the group chat and schedule changes all live in the one branded app travelers already have, so there is no second app to install and nothing to forward by hand.

Puts your brand on every departure

Your app, under your own Apple and Google developer accounts, with a dedicated customer experience manager guiding the setup. Travelers and agency partners see one branded plan on app, web and PDF under your name. Smaller operators start with Trip Agent.

Builds what your operation needs

When a program needs something the configuration does not cover, mTrip’s own developers build it, so the platform keeps fitting your operation as it grows instead of forcing a workaround. The group tour itinerary management guide shows how a departure is organized step by step.

What mTrip adds on top of your systems

mTrip’s tour operator software is the production and delivery layer on top of your reservation or mid-office system. It takes the confirmed booking from there and handles everything the traveler and your partners see.

What mTrip handles once it is connected

Task With mTrip
Supplier confirmations, vouchers and tickets Imported by GDS, mid-office, API, Zapier or the AI Import Wizard, then centralized in one workspace
Day-by-day program Built in the itinerary builder, with templates reused across departures
Documents, app, web and PDF for travelers and partners Generated from one itinerary, under your brand or each partner’s brand
Tour leader tools and traveler messaging In the branded app

Buying mTrip versus building your own app

Some operators consider building a traveler app in-house. mTrip has built travel apps since 2009 and publishes native iOS and Android apps under your own developer accounts, in 9 languages, adding custom features per project when a program needs them. The build versus buy guide walks through the comparison. Comparing more tools? The best tour operator software guide covers eight platforms.

Client Trust

What do travel companies say about mTrip?

Agencies using mTrip report up to 70% less time spent distributing trip information to travelers.

mTrip is more than a digital tool, like a Kontiki expert in every traveler’s pocket.

Birgit Ohlin — Head of Innovation & CEM, Kontiki
Kontiki

We’ve used mTrip for 2 years and highly recommend it. Our clients love it.

Mario Pires — Head of Innovation, Wamos
Wamos

Thanks for being a great partner! Watch video

Jeff Russell — Director of Marketing, Globus
Globus

It would’ve been a longer, costlier launch without mTrip. A great product for our needs.

Laura Smart Fitch — VP of Customer Experience, ACIS
ACIS

Awards and recognition

Member of

As Featured In

Travel Daily MediaTravolutionBusiness Travel NewsTravel WeeklyPhocusWire

See the tour operators and agencies that run on mTrip

Pricing

Pricing that scales with your operation

mTrip’s tour operator platform is priced by trip volume and the modules you use, not per seat, so a boutique tailor-made operator and a large group-tour wholesaler both pay for what they actually run. Two offers, one platform.

Trip Agent

The entry point

  • Shared platform and app, with your logo and colours
  • Monthly fee based on itinerary volume
  • No setup fee by default, no long-term commitment
  • Send trips the same day you subscribe

Fully white-label app

Your own app on the stores

  • Published under your Apple and Google developer accounts, your name and icon
  • Monthly fee based on itinerary volume
  • Setup fee scoped to your project, one-year engagement
  • Typically live in 2 to 3 weeks, depending on integrations

Your quote is based on itinerary volume, the offer you choose, your integrations and the modules your operation needs; there is no public rate card. A free trial is available after the demo. Disruption management is an optional paid module with both offers: add it when your operation needs to keep travelers informed and supported during delays, cancellations or itinerary changes.

Questions about the platform

Frequently Asked Questions

mTrip for tour operators

What does mTrip’s tour operator software do?

mTrip combines itinerary production, a quote feature, travel document delivery, and branded traveler communication. Operators organize FIT programs and group itineraries and centralize supplier vouchers and documents. They deliver them through mobile app, web and PDF, to agency partners or directly to travelers.

Which tour operators is mTrip built for?

mTrip is built for multi-day programs: FIT itineraries, group departures and packaged holidays, where travelers need a day-by-day plan, documents and a branded app for the whole trip.

Is mTrip suitable for small tour operators?

Yes. mTrip serves operators of any size, from boutique operators to large group-tour wholesalers. Smaller operators usually start with Trip Agent: a monthly subscription based on itinerary volume, no setup fee by default, and no long-term commitment. A free trial is available after a demo.

Does mTrip support both FIT and group tour operators?

Yes. mTrip supports both FIT (tailor-made) specialists and group tour operators. The platform handles individual custom programs and group departures, with tools to manage multi-day tours, varied suppliers, and consistent documentation across departures.

Tour leader, app and integrations

Does mTrip offer a tour operator app?

Yes. mTrip provides a fully branded tour operator app published in the App Store and Google Play under your company name and logo. Travelers download your own branded app. The app includes offline itinerary access, real-time flight updates, destination content, maps, push notifications, and in-app messaging. For group tours, the app also supports Tour Leader tools for real-time group location and participant communication.

What integrations does mTrip offer for tour operators?

mTrip integrates with GDS platforms (Amadeus, Sabre, Travelport) and back-office systems including Tourplan, Moonstride, Viaxoft, Ezus, Juniper, and Open Destination. It also includes AI-powered import of vendor booking confirmations in any format (PDF, email, Word, Excel), and messaging integrations including Zendesk.

Is mTrip a white-label platform for tour operators?

Yes. With the full white-label solution, the app is published under your own Apple and Google developer accounts, your web portal uses your domain, and PDFs carry your identity. Configure feature availability and content for different client types and agency partners. For example, tailor the information presented to FIT travelers and activate relevant group tools for escorted programs. Custom development is available from mTrip’s in-house team when your requirements extend beyond the existing options. Trip Agent provides the entry option with branding inside a shared app.

Does mTrip support Tour Leader tools for group management?

Yes. mTrip includes dedicated Tour Leader tools within the branded mobile app. Tour leaders can view real-time group member locations, send messages to individual participants or the entire group, share schedule updates, and manage on-the-ground logistics during multi-day group tours, directly in the same app travelers use.

Choosing tour operator software

How do I choose tour operator software?

Start with how you operate: FIT or group programs, delivery through agency partners or direct to travelers, and whose brand travelers should see. mTrip fits operators that need a fully branded tour operator app under their own name. It also fits operators that deliver across app, web and PDF and share one itinerary with partners and travelers. mTrip also works next to proposal-design, group-costing and DMC collaboration tools, because sales and pricing management stay in your existing systems. For eight platforms compared side by side, read our best tour operator software guide.

How does mTrip compare to other tour operator software?

mTrip brings together full white-label branding, detailed feature configuration, and custom development on request. Your own developer-account app can be configured for the travelers and programs you serve, with branded delivery through both agency partners and direct channels. Its itinerary production connects to Amadeus, Sabre, Travelport, and mid-office systems. When comparing white-label offers, ask vendors to demonstrate app-account ownership, control over traveler features, partner branding, and how bespoke development requests are handled.

Agency partners, DMCs and getting started

Can mTrip handle B2B distribution through travel agencies?

Yes, for itinerary and document delivery. Each agency partner can receive a white-label version with its own branding, while the operator controls itinerary content, documents, and trip structure. mTrip also offers a quote feature.

How does mTrip help tour operators collaborate with DMCs and suppliers?

mTrip centralizes supplier content, documents, and confirmations in one workspace. Tour operators can import data from APIs or vendor files, assemble itineraries, and deliver them to travelers and agency partners without relying on email chains or manual document assembly.

How long does it take to go live?

Trip Agent accounts can send itineraries the same day you subscribe. A fully white-label app is typically live in 2 to 3 weeks, depending on the integrations you connect. Your mid-office or GDS connection is scoped during the demo, so the timeline is confirmed before you commit. From there, a dedicated customer experience manager guides the setup, the data connection and your team’s first departures.

Does mTrip offer a free trial?

Yes. A free trial is available after a demo. The demo is where we scope your supplier connections, itinerary delivery workflow and module mix, so the trial starts on your own set-up.

Ready when you are

See mTrip’s Tour Operator Software in Action

See itinerary production, the branded app, and document delivery to partners and travelers live in a 30-minute call.

Request a Demo

300+ clients. 35+ countries. Rated 4.9/5 on G2. White-label apps typically go live in 2 to 3 weeks.