mTrip pricing and plans
mTrip Pricing: Flexible Plans Built Around You
mTrip pricing is based on your itinerary volume, with unlimited seats for your team. Choose Trip Agent, a ready-to-use app on a monthly subscription, or a white-label solution under your own brand and developer accounts. There is no public rate card, so your quote follows your volume and the plan you pick.
Both plans at a glance
Trusted by 300+ travel companies across 35+ countries
- Countries
- 35+
- Founded
- 2009
- Travel Brands
- 300+
- Trips Managed/year
- 4M+
- Rated on G2
- 4.9/5
Travel brands that use mTrip
- Globus, tour operator, uses mTrip’s itinerary builder and mobile app.
- Wings Travel, travel management company, uses the mTrip travel platform.
- Collette, guided tour operator, uses mTrip’s itinerary builder and mobile app.
- JTB, Japanese travel company, uses the mTrip travel platform.
- Exo Travel, Asia tour operator, uses mTrip’s itinerary builder and mobile app.
- XL Travel, travel agency group, uses mTrip’s itinerary builder and mobile app.
- AAA, North American leisure travel agency, uses mTrip’s white-label app and itinerary builder.
- Kontiki, Swiss tour operator, uses mTrip’s itinerary builder and mobile app.
- Omega World Travel, travel management company, uses mTrip’s itinerary builder and mobile app.
Trip Agent
A ready-to-use platform and app that carry your logo and details, so you can create and send itineraries the same day.
White-label solution
Your own dedicated platform with advanced customization, your app in the stores, your domain and your brand from end to end.
Compare Trip Agent and the white-label solution
Both plans run on the same mTrip platform, with unlimited seats and a monthly fee based on your itinerary volume. Optional means an extra at additional cost. A free trial is available after a demo.
| Feature | Trip AgentThe fast start | White-label solutionYour own brand, end to end |
|---|---|---|
Getting started |
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| Who it fits | Agencies, operators and DMCs of any size that want a ready-to-use platform with no setup or implementation. | Agencies, tour operators, TMCs and luxury agencies of any size that need a fully branded solution, multi-brand programs or deep customization. |
| Typical use cases | Leisure trips, FIT, small groups, Meetings & Events and fast itinerary delivery. | Leisure and business travel, multi-brand programs, Meetings & Events and complex travel programs. |
| Time to start | Same day. After a demo to understand your needs, you can start creating itineraries. | Typically 2 to 3 weeks, depending on branding, configuration, integrations and app-store requirements. Custom development can extend this. |
| Onboarding | A demo with mTrip, then same-day access. No setup or implementation required. | A structured project with Customer Success, workshops and a go-live plan. |
Core products |
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| AI-enhanced itinerary builder | Included | Included |
| Native iOS and Android app | Included
The Trip Agent app, ready to use. After login, travelers see your logo, your contact information and the features you chose. |
Included
Your own app, under your name and icon, on the App Store and Google Play. |
| In-app travel features | Included
3,600+ destination guides, theme park and cruise features, trip journal, group tools. |
Included
3,600+ destination guides, theme park and cruise features, trip journal, group tools. |
| Itinerary management | Included | Included |
| Itineraries in PDF & document delivery | Branded PDF Itinerary with customizable templates. | Branded PDF Itinerary with customizable templates. |
| Languages | 9 languages | 9 languages |
Customization and branding |
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| Logo and colors | Included | Included |
| Features customization | Limited | Granular |
| App published under your identity | Not available | Included |
| App-store publishing | Not required. Travelers use the Trip Agent app. | mTrip handles the publishing for you, under your own Apple and Google developer accounts. |
| Online itinerary | Under tripagent.com domain name. | Under your own domain name, fully branded. |
| Platform under your domain name | Not available | Included |
| Multi-brand management | Optional (extra cost) | Designed for multi-brand and multi-entity operations |
| Environments | Standard Trip Agent setup, ready to use. | Dedicated configuration per client or brand, with optional staging and test environments. |
| Custom development | Not available | Available
Built by the in-house mTrip team. |
Messaging and notifications |
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| Two-way in-app messaging | Included | Included |
| Flight alerts and real-time updates | Included | Included |
| Contextual notifications | Included | Included |
| Group chat | Included | Included |
| Message center | Push notifications and emails. | Push notifications and emails, with SMS as an extra option. |
| Notifications via API | Not available | Included |
Document management |
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| Travel document storage | Included | Included |
| Offline documents in the mobile app | Included | Included |
| Library | Itinerary templates, documents, pictures, places and trip attachments. | Itinerary templates, documents, pictures, places and trip attachments. |
Integrations and data |
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| Email parsing | Included | Included |
| AI Import Wizard | Included | Included |
| mTrip API | Optional (extra cost) | Included |
| Zapier integration | Optional (extra cost) | Included |
| GDS connectivity | Optional (extra cost) | Included |
| Mid-office connectivity | Optional (extra cost) | Included |
| Advanced integrations | Optional (extra cost) | Included |
| SSO and SDK integrations | Not available | Included |
| Deep-link integrations | Limited | Included |
Support and training |
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| Video training | Included | Included |
| Support chatbot and FAQ | Included | Included |
| Live training | Optional (extra cost) | Included |
| Dedicated Customer Experience Manager | Optional (extra cost) | Included |
| Priority support | Optional (extra cost) | Included |
Disruption and risk management |
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| Disruption and risk dashboard | Optional (extra cost) | Optional (extra cost) |
| Traveler tracking | Optional (extra cost) | Optional (extra cost) |
| Risk alerts | Optional (extra cost) | Optional (extra cost) |
| Country intelligence | Optional (extra cost) | Optional (extra cost) |
| Pre-travel advice | Optional (extra cost) | Optional (extra cost) |
Sustainability |
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| CO2 footprint report | Optional (extra cost) | Optional (extra cost) |
Pricing terms |
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| Pricing model | Monthly subscription based on itinerary volume. | Monthly fee based on itinerary volume, plus a setup fee scoped to your project. |
| Setup fee | No setup fee by default. A fee applies only if you need added support, launch assistance, configuration or integrations. | Required, scoped to your project. |
| Commitment | No long-term commitment. Cancel anytime. | One-year engagement. |
| Seats and agents | Unlimited | Unlimited |
| Free trial | After a demo | After a demo |
| Go live | After your demo, your agency can start the same day. | Typically live in 2 to 3 weeks, depending on integrations. |
| Get started | Book a Trip Agent demo | Book a branded platform demo |
Questions about pricing
mTrip pricing: frequently asked questions
mTrip pricing basics
How much does mTrip cost?
mTrip has no public rate card. Your price follows your itinerary volume and the plan you choose, with unlimited seats for your team. Trip Agent is a monthly subscription with no setup fee by default. The white-label solution adds a setup fee scoped to your project. Book a demo and you get a quote for your own volume.
How is mTrip pricing calculated?
The monthly fee is based on the number of itineraries you send. Integrations, setup work and optional modules are scoped during the demo, so you see the full picture before you commit.
Does mTrip charge per user or per seat?
No. Both plans include unlimited seats, so adding a colleague does not change your price. Volume is what moves it.
Is there a free trial?
Yes. A free trial is available after a demo. The demo is where we learn how you work, so the trial starts on a set-up that fits you.
Is there a setup fee?
Trip Agent has no setup fee by default. A fee applies only if you need added support, launch assistance, configuration or integrations. The white-label solution has a setup fee scoped to your project.
Is there a long-term contract?
Not on Trip Agent: no long-term commitment, and you can cancel anytime. The white-label solution is a one-year engagement.
Choosing an mTrip plan
What is the difference between Trip Agent and the white-label solution?
Trip Agent is a ready-to-use platform with one common app, so travelers see your logo, your contact information and the features you chose. The white-label solution is a dedicated environment: your own app on the App Store and Google Play under your developer accounts, your domain and your sender email. Compare them line by line in the plan comparison.
Does mTrip include in-app messaging?
Yes, on both plans. Travelers message your team from the app and your team answers them, instead of switching to WhatsApp or personal email. Replies reach your team by email, and mTrip connects to Zendesk, Missive and Genesys. Group chat between travelers is included too.
Is Trip Agent white-label?
No. Trip Agent is mTrip’s ready-to-use platform for an immediate start. Your agency has no app listing under its own name, and no specific development is done on it. If you need your own app and brand end to end, choose the white-label solution.
How fast can I start?
With Trip Agent, you can start the same day as your demo and send itineraries right away. A white-label solution typically goes live in 2 to 3 weeks, depending on branding, integrations and app-store requirements.
Is mTrip suitable for small agencies?
Yes. mTrip serves agencies, tour operators, DMCs and TMCs of any size, from small to large. Smaller teams often start with Trip Agent because there is no setup fee by default and no long-term commitment. See how it works for travel agencies.
Can mTrip build custom features?
Yes, on the white-label solution. The in-house mTrip team builds custom development, and the scope, cost and timeline are agreed before work starts. Trip Agent does not include specific development.
Modules, integrations and security
Does mTrip pricing include disruption management?
No. Disruption and risk management is an optional paid module with either plan. It covers the disruption dashboard, traveler tracking, risk alerts, country intelligence and pre-travel advice.
Which systems does mTrip connect to?
mTrip connects to GDS platforms (Amadeus, Sabre, Travelport) and mid-office systems such as Tourplan, Moonstride, Viaxoft, Ezus, Juniper and Open Destination. It works with Zapier and an API. On Trip Agent these connections are optional extras; the white-label solution includes them.
Is mTrip a CRM?
No. mTrip is not a CRM. It works alongside your CRM, mid-office and GDS, and takes over once a booking is confirmed: building the itinerary and delivering it to travelers.
Which languages does mTrip support?
Nine languages: English, French, German, Spanish, Italian, Portuguese, Dutch, Polish and Japanese.
Is my data secure?
mTrip runs on AWS and encrypts data in transit and at rest. Its policies follow GDPR, and it is registered with the UK Information Commissioner’s Office. Policies, subprocessors and a penetration-test summary are published in the mTrip Trust Center.
Should I build my own app instead?
Some teams consider it. mTrip has built travel apps since 2009 and publishes native iOS and Android apps. The build versus buy guide walks through the cost, maintenance and store requirements so you can compare.
Ready when you are
Get your mTrip pricing quote
Book a 30-minute demo. You see the platform, we scope your volume and integrations, and you leave with a clear price. A free trial follows.
300+ clients. 35+ countries. Rated 4.9/5 on G2. White-label solutions typically go live in 2 to 3 weeks.